Shipping policy

Arce Carry Shipping Policy

At Arce Carry, we strive to provide a seamless and transparent shopping experience for our customers around the world. This Shipping Policy outlines the processing times, delivery options, and expectations for receiving your order.

Shipping Services

Free Worldwide Shipping

We proudly offer free shipping on all orders, regardless of destination. There are no additional handling or delivery fees — the price you see is the price you pay.

Processing Times

  • Orders are processed within 3 business days after payment is received.

  • Business days exclude weekends and public holidays.

  • If an order is placed on a non-business day, processing begins on the next business day.

Shipping Method & Delivery Timeframes

We ship using standard international delivery services to ensure your package arrives safely and on time.

  • Standard Shipping: Estimated 6–12 business days from the date of dispatch.

Important: Delivery timeframes vary depending on the destination country, customs processing times, and local postal service efficiency.

Estimated Total Delivery Time

The total estimated time for your order to arrive is:

3 business days (processing) + 6–12 business days (transit) = 9–15 business days

This is an estimate and may vary due to factors beyond our control.

Shipping Destinations

We offer worldwide shipping, including but not limited to North America, Europe, Asia, Oceania, and parts of Africa and South America.

Customs & Import Duties

For international orders, customs fees, import duties, and taxes may apply upon arrival. These charges are the responsibility of the customer and vary by country. Please check with your local customs authority for more information.

Order Tracking

Once your order ships, we will send you a shipping confirmation email that includes your tracking number and a link to track your parcel.

  • Tracking may take up to 48 hours to activate after the shipping confirmation is sent.

Potential Delays

While we do our best to deliver your order within the estimated timeframe, delays may occur due to:

  • Customs clearance procedures

  • Carrier or logistics disruptions

  • Public holidays or peak seasons (e.g., Black Friday, Christmas)

  • Natural events or force majeure

In such cases, we will proactively update you via email regarding the status of your order.

Lost or Undelivered Packages

If your package is marked as delivered but not received, please contact us within 7 days of the delivery date. We will work with the carrier to resolve the issue. If a parcel is deemed lost in transit, we will offer a replacement or refund, depending on the situation.

Customer Support

For questions or concerns about shipping, tracking, or delivery, please contact us:

  • Email: arcecarry@gmail.com

  • Mailing Address: 4523 Great Oak Drive, North Charleston, SC 29418, United States

Policy Updates

This Shipping Policy may be updated periodically to align with operational or regulatory requirements. Please review it regularly for the latest information.